Privacy statement

This statement describes our privacy policy. By accessing these pages, you shall be deemed to have accepted the terms of this privacy statement.

Our commitment

We are fully committed to protecting the privacy of our clients and visitors to our web site.

Personal information which has been provided to us will not be supplied to organisations outside the Clerical Medical group.

General

This web site may contain links to other sites outside the Clerical Medical group. We are not responsible for the content, privacy policies or security practices of other sites referred to in links from our web site.

What are cookies?

A 'cookie' is a small piece of information which can be placed into your Internet browser by a website you have visited. These can be retrieved at a later date by the website which originally placed the cookie.

Some cookies only last as long as you browse a particular website, and are deleted as soon as you move to another site. Other cookies are stored by your browser and later retrieved by that website when you visit it again. Typically this type of cookie could deliver a personalised welcome message since it will 'recognise' the user.

How we use cookies on our websites.

Our websites need cookies to operate properly. When using our websites, it is important that your Internet browser is set to accept cookies, otherwise you will not be able to use the services to their full potential, with some functions not working at all.

As our website includes the ability to carry out transactions online, we use cookies to perform a number of tasks, which include:

  • Online sign-in authentication
  • 'Timeout' processing (e.g. automatically signing-off a user after 5 minutes of inactivity for security purposes)

Cookies also help provide you with informational messages, and ensure your transactions are secure.

If you want to delete any cookies already on your computer, please refer to your file management software instructions on how to find the file or directory that stores cookies.

If you want to stop cookies being stored on your computer in future, please refer to your particular Internet browser's instructions by clicking 'Help' in your browser menu. Further information on deleting or controlling cookies is available at www.aboutcookies.org.

Personal information and data protection

The Data Protection Act 1998 puts obligations on users of personal information and lays down principles for its use. One principle states that information has to be processed fairly and lawfully. This means that you are entitled to know how we intend to use any information you provide. You can then decide whether you want to give it to us.

Our main use of the personal information you supply over the Internet is to provide the specific service you require.

The Data Protection Act 1998 obliges us to lodge a notification with the Office of the Information Commissioner describing the purposes for which we process personal information. The details are publicly available from the Commissioner's office at Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF (Tel 01625 545745, Fax 01625 524510) or via their website (www.dpr.gov.uk)

Occasionally, we may contact you by letter, telephone, e-mail or otherwise to inform you about other products and services which may interest you. Please advise Clerical Medical if you do not wish to receive this information.

You have the right of access to information we hold about you on our records subject to payment of the relevant fee. If anything is inaccurate or incorrect, please let us know and we will correct it.

Glossary
'We' Clerical Medical Investment Group Limited, whose registered office is at 33 Old Broad Street, London EC2N 1HZ.
'You' the authorised user provided with a password and PIN to access the Service
'Website' The Clerical Medical Investment Group Limited online administration service website at ebs.clericalmedical.co.uk
'Business Days' Mondays to Fridays but not public holidays in England and Wales

Please write to - Clerical Medical Investment Group Limited, Walton Street, Aylesbury, Bucks HP21 7QW.


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Part of the HBOS Group
Issued by Clerical Medical Investment Group Limited. Registered Office 33 Old Broad Street, London EC2N 1HZ.
Registered in England and Wales, Registered No. 3196171.
Authorised and regulated by the Financial Services Authority.
These pages are intended for UK residents only.
© Copyright 2003 Clerical Medical Investment Group Limited.